WHY TOKU

Your cloud communications partner for better customer experiences in APAC

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TRUSTED BY LEADING ORGANISATIONS IN APAC
OUR OFFERINGOUR OFFERING

Cloud communications solutions for scaling enterprises

When you choose Toku as your communications provider in APAC, you not only get to utilise our portfolio of bespoke, enterprise technology, but you also get access to our carrier-grade telco connectivity in 17 countries for seamless, high-quality communications.

Global Connectivity, Local To APAC

Expanding into APAC has never been easier. Using Toku as your communications technology provider means you get access to our APAC enterprise telco network for easy expansion into the region.

Learn More About Our Connectivity to APAC

Customised to your needs

Work with our team of technology experts to customise our contact centre platform or voice and messaging APIs, for a truly bespoke customer engagement solution that meets your needs.

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Programmable Communications

Create new ways to communicate with your customers with our suite of programmable APIs designed to work with your platform and our telco network.

Learn More About Our Programmable Voice Solutions

 

Regional support, whenever you need it

Whatever your needs, our team of APAC-based experts are on call 24/7 to help you with your communications and ensure you can provide the best possible customer experience.

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How we deliver our offering

OUR STATISTICSOUR STATISTICS

What makes Toku different

At Toku, we're looking to evolve the way enterprises engage with their customers in APAC by developing a suite of communications solutions with the highest quality connectivity.

17
APAC countries with PSTN replacement
20 K +
concurrent agents using our contact centre platform
200 M +
SMS messages sent per year
250 M +
minutes of Voice traffic per year
OUR PRODUCTSOUR PRODUCTS

Cloud-based communications from a single provider

Get enterprise-grade software and APAC connectivity from one provider for a suite of solutions designed for seamless customer engagement.

OUR CUSTOMERSOUR CUSTOMERS

See what our customers have to say

We work with businesses all over the world to provide them with the best possible solutions for customer engagement in APAC.

Toku’s solution helped us to scale down on our manpower requirements, which was very helpful for us.

Celine Que
Head of Service Excellence, Singapore
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Celine Que

Thanks to Toku’s deep knowledge of our business needs, they have helped create bespoke solutions for a complex foodpanda ecosystem across 11 markets and different business lines. Many more exciting solutions are in the works for our partners and customers, and we look forward to implementing them with Toku’s technical support.

Hossein Entekhabi
Senior Director, Central Operations (APAC) at foodpanda
Group 6722

For most cases, Toku has successfully kept the undelivered SMS rate to between 5-6%. This is a good number compared to other delivery rates I’ve seen in my experience. I think it’s because Toku has a better presence in Southeast Asia. That means they have better reach, and higher deliverability. And we are seeing that across our campaigns.

Ajith Kumar
CRM Lead, SEA at Lenskart at Lenskart
Group 6720
OUR AWARDSOUR AWARDS

Recognised as a leading cloud communications provider in APAC and beyond

Looking to reimagine your customer experience?

Looking to reimagine your customer experience?