TOKU CUSTOMER STORIES
See how other businesses reshape their customer experience with us
How Gojek Applied Toku’s Communications APIs To Boost Customer Experience
Gojek is a Southeast Asian company that began its online journey focusing on motorcycle ride-hailing services, but has since expanded to become a multi-service platform offering a wide range of services from transportation and food delivery to digital payments, logistics and many other on-demand services. It’s fair to say that Gojek takes customer experience very […]
How Lenskart Improved their SMS Campaign Operational Efficiency with Toku
Lenskart is a rapidly growing Indian omnichannel direct-to-consumer eyewear retailer with its eyes set on expanding operations worldwide. Presently, the company is using its headquarters in Singapore to expand into Southeast Asia, and gearing up to scale in the Middle East from its headquarters in UAE. With an expanding chain of 24 stores in Singapore, […]
Cloud Phone System Review: How RMA Contracts Set Up A Full-Featured System In Less Than 20 Minutes
RMA Contracts is a leading BPO service provider based in Singapore that uses cutting-edge technology to streamline core business practices for success. As a one-stop integrated BPO partner, RMA specialises in helping organisations improve operational efficiency in the areas of Customer Relations, Survey and Market Research, Managed Services, HR Consultancy, Recruitment and Manpower Outsourcing, and […]
Piing! Powers Up its Customer Service with Cloud PBX
As an innovative, on-demand, app-based dry-cleaning and laundry service, Piing! aims to be customers’ trusted laundry partner for life. Offering convenience, quality and speed, in just one tap Piing! picks up and delivers clean and freshly-pressed clothes and other laundry anytime, no matter where you are in as little as 60 minutes. In a world […]
How BLACAZ. Transformed its Digital Operations for a Seamless Customer Experience
The rise of insurtech companies is giving traditional companies a run for their money by empowering customers to make informed purchases seamlessly online. As the first and only insurance partner in Asia that offers customisable insurance policies 100% online, BLACAZ. is all about simplifying their customers’ journey and helping them navigate through the complex industry. BLACAZ. manages online […]
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