TOKU FOR TRAVEL & HOSPITALITY
Create better experiences for guests and travellers
Whether your customers are confirming a hotel booking, inquiring about lost baggage, billing issues, or booking a new flight, deliver personalised and secure experiences with cloud communications solutions designed for travel and hospitality.
Stress-free customer journeys, made easy
Scale your comms with demand
Enable better user relationships
Reduce operational complexity
Make sure you know how guests & customers want to communicate
Consumer preferences are changing rapidly, and guests & travelers are demanding more channels, better communications, and improved customer service.
Stay connected on the go. Keep your customers updated and engaged while they travel by adding a redundant channel built into your application.
When travelling gets difficult, give your guests a seamless customer service experience with multiple channels to choose from, all going to a single contact centre for a simple way to get help when they’re on the go.
Broadcast holiday offers, flight details, and exclusive deals to thousands of customers at once. Elevate your marketing and send out reliable campaigns with SMS.
Verify customer bookings with programmable voice and messaging APIs while combatting fraud, automating verification and creating a secure environment for your customers.