TOKU FOR INSURANCE
Build trust and loyalty in your insurance CX
Our policy is to make sure your voice and messaging interactions are seamless so that you can provide your customers and clients with the best possible customer experience, and raise the bar for policyholder satisfaction.
A frictionless experience is the best insurance
Personalised policy experiences
Ensure smooth communications
Integrate valuable client data
Deeper, more engaging relationships with clients and policyholders
Insurance is a sensitive subject, the moment customers don’t feel they’re getting the best customer experience, they may look to change providers. Make sure you keep on top of what they expect from their interactions.
When talking to your customers about their policy or claims, make sure you reduce the friction that already comes with customer service and ensure the best possible experience by allowing them the option to choose how they interact with your agents.
Fraud is a huge issue in the insurance space. Turn a weakness into a strength by creating secure channels with voice & messaging verification capabilities that speed up the insurance experience, and create a secure environment for your customers.