Protect users & improve privacy

Keep the phone numbers of your customers and users private. Improve the privacy of your calls and messages, avoid off-platform transactions and seamlessly facilitate communication.

Number Masking Hero

Communicate seamlessly without compromising privacy

Icon-security 1

Improve security

Create an added layer of security for your team, users, and business and ensure you stay compliant in markets that require it.
Group 1000005074

Increase trust

Utilise secure communications, so customers know their data is protected, and their information is safe on your platform.
Location pin

Create a local presence

Adapt to your markets and present local numbers to your customers for increased answer rates without the physical infrastructure.

How does number masking work?

Step 1_ Call or Message visual

Step 1: Call or Message

A customer makes a call or sends a message to your business from their private number to speak to a driver, book a place to stay, or to purchase an item.

Step 4_ End Call

Step 2: Connect

Toku connects the customer with the driver, and they are both assigned a virtual number. Neither sees the other’s phone number; they see only the local virtual number.

Step 3_ Conversation visual

Step 3: Conversation

The customer and the driver can now communicate anonymously without either user seeing the other’s personal number.

Step 4_ End Call visual

Step 4: End Call

The transaction ends, and the agent or customer cannot be reached using the same virtual number.

Learn how ride-hailing giant Gojek uses Toku’s APIs to superpower their App

Gojek, the ride-hailing transport service, transformed the way they handle lost and found co-operation between drivers and customers by adding calling, messaging, and number masking capabilities to their app.

Deeper engagements begin with secure communications

Deeper engagements begin with secure communications