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Products
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Contact Centre
Build a bespoke 360 customer experience view
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Campaign Manager
Compose, configure, and launch bulk messaging campaigns
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AI Solutions
AI solutions focused on APAC languages
CUSTOMER ENGAGEMENT-
Toku for Microsoft Teams
Softphone to ditch the deskphone
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Toku for Zoom Phone
All-in-one business communications platform
BUSINESS TELEPHONY-
Programmable Voice
Embed voice calls in your product
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In-App Voice Calling
Enable voice calling in your app
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Programmable Messaging
Build the messaging experience you want
EMBEDDED COMMUNICATIONSVOICEMESSAGING -
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Solutions
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Government Solutions
Engage with citizens and staff at scale
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Fintech
Build seamless digital experiences for your finance, banking, or investment platform
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Sharing Economy
Boost your operational efficiency and communications
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Insurance Services
Create a better experience for your agents and customers
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Travel & Hospitality
Create an omnichannel hospitality experience
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Retail & eCommerce
Create exceptional buying experiences with less friction and more convenience
BY INDUSTRY -
- Resources
- Support
IN-APP VOICE CALLING
Connect with your customers within your app
Create a seamless customer experience and keep your customers secure in your app by embedding the calling capabilities you need with a voice SDK powered by high-quality call connectivity in APAC.
All the benefits of voice, built into your application
Increase app usage
Secure interactions
Better pick-up rates
Retain your customers and keep them happy
Not only does the evidence show that customers prefer calls, but a lack of app functionality might already be costing you business.
Want to know what Singapore consumers expect in an interaction?
Embed voice calling for frictionless convenience
High-quality call connections, no matter the market
Combine our number-masking capabilities with in-app calling to create a hybrid call setup with dependable, redundant connectivity across APAC.
Link your app data with your contact centre
Keep your customer conversations and app data connected to ensure seamless customer interactions.
Full-Featured Voice Capability
Ensure the best possible calling experiences with our voice SDK and create a PSTN failover on calls without loss in connectivity.
Call insights at your fingertips
Track both call and application data as well as utilise network quality info and AI sentiment analysis to resolve issues quickly and have a clear picture of your customer calls.
Need to add calls to your platform with greater control?
Programmable Voice
Get better control and integrability with voice calling capabilities and add a range of voice functionalities with our programmable voice APIs.
A solution for every setup
Regardless of whether you have an on-site PBX, a solution built in the cloud, or both, our Voice APIs and SDK are designed to work with any setup.
Because of Toku’s consultative approach, our team can take the time to talk you through your desired integrations and create a voice solution that works for you.
