TOKU FOR SHARING ECONOMY

Seamlessly connect your customers, employees, and end users

Connecting service providers and sellers with users and other stakeholders on your sharing economy platform can get tricky!

Seamlessly connect every user and ensure a frictionless customer experience with our suite of cloud comms solutions.

Talk to an Expert

Make seamless communications the backbone of your platform

Scale your comms with demand

When things get busy, you don’t want to have to scale up your call or messaging capacity only not to use it later. Ensure your communications scale with your business and only pay for what you use.

Enable better user relationships

Connect all the parties inside your app and enable seamless communications between your customers, employees or end-users for a better user experience.

Reduce operational complexity

Take your app or platform into new markets and manage your communications through a single provider, reducing costs and simplifying your operations.

Create a platform with user preference in mind

Consumer preferences are changing rapidly, and users are demanding more channels, better communications, and improved customer service.

74 %

of millennials prefer contacting a company within the app to resolve an issue.*

58 %

of consumers are likely to utilise in-app calling for customer support.*

Want to learn more about how consumers want to engage with brands?

*Read Toku's Singapore Consumer Engagement Report 2023.

Download Here

TOKU IN-APP VOICE

Create seamless transactions over the phone

For customers making orders and receiving deliveries, keep transactions in your application, avoid scams, and connect them with drivers, other users, or agents in a trustworthy environment.

Add Voice Calls to Your App

create seamless transaction over the phone

TOKU CONTACT CENTRE

Offer better support, everywhere

Making orders, deliveries, and arrangements always has its issues.

When a simple phone line isn’t enough, create an omnichannel experience for your customers or end-users and give your agents a single browser-based platform to handle problems and enquiries no matter where they come from.

Begin Your Omnichannel Journey

TOKU EMBEDDABLES

Easily add new ways to communicate

Whether you want to add calls, messages, and user verification to your platform, our programmable communication APIs give you the control you need to make it work.

Programmable Voice

Take control of how your team and users make and receive calls

Learn More

Programmable Messaging

Enable messaging between your users and/or team

Explore More

User Verification

Take the pain out of user verification and crack down on fraud

Discover More

TOKU CAMPAIGN MANAGER

Automate your marketing and updates

Reach your users at scale and have all your messaging campaigns in one place to send seamless updates, offers and info en-masse.

Learn More About Sending Bulk Messages

TOKU NUMBER MASKING

Secure your customer’s personal info

Interacting on online marketplaces can be scary. Keep the phone numbers of your customers and users private, improve the privacy of calls and messages, avoid off-platform transactions and seamlessly facilitate communication.

Start Protecting Your Customers’ Data!

Want to improve operational efficiency in APAC?

Talk to an Expert