TRUSTED BY LEADING ORGANISATIONS IN APAC

OUR OFFERING

Cloud communications solutions for scaling enterprises

When you choose Toku as your communications provider in APAC, you not only get to utilise our portfolio of bespoke, enterprise technology, but you also get access to our carrier-grade telco connectivity in 17 countries for seamless, high-quality communications.

Expanding into APAC has never been easier. Using Toku as your communications technology provider means you get access to our APAC enterprise telco network for easy expansion into the region.

Learn More About Our Connectivity to APAC

Work with our team of technology experts to customise our contact centre platform or voice and messaging APIs, for a truly bespoke customer engagement solution that meets your needs.

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Create new ways to communicate with your customers with our suite of programmable APIs designed to work with your platform and our telco network.

Learn More About Our Programmable Voice Solutions

Whatever your needs, our team of APAC-based experts are on call 24/7 to help you with your communications and ensure you can provide the best possible customer experience.

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How we deliver our offering

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OUR STATISTICS

What makes Toku different

At Toku, we're looking to evolve the way enterprises engage with their customers in APAC by developing a suite of communications solutions with the highest quality connectivity.

17

APAC countries with PSTN replacement

20 K +

concurrent agents using our contact centre platform

200 M +

SMS messages sent per year

250 M +

minutes of Voice traffic per year

OUR PRODUCTS

Cloud-based communications from a single provider

Get enterprise-grade software and APAC connectivity from one provider for a suite of solutions designed for seamless customer engagement.

Contact Centre

The bespoke omnichannel cloud-based contact centre solution for companies operating in APAC.

Programmable Voice

Create the ultimate voice experience with programmable calling for any digital environment.

Programmable Messaging

Deliver your messages reliably from APAC to the rest of the world, no matter how you want to send them.

In-App Voice Calling

Keep customer experiences in your app by adding inbound and outbound calls with a single voice SDK.

User Verification

Validate legitimate customers, increase your conversion rates, and mitigate fraud with a set of APIs.

Campaign Manager

Send, track, and manage all your sales, marketing or operational SMS campaigns at scale.

Number Masking

Protect your users with a number masking API that anonymises or adapts caller IDs.

Toku for Microsoft Teams

Make and receive calls by integrating your telephony directly with the MS Teams console.

Toku for Zoom Phone

Enjoy high-quality cloud connectivity in APAC using the Zoom Phone interface.

OUR CUSTOMERS

See what our customers have to say

We work with businesses all over the world to provide them with the best possible solutions for customer engagement in APAC.

Toku’s solution helped us to scale down on our manpower requirements, which was very helpful for us.

Celine Que

Head of Service Excellence, Singapore

Thanks to Toku’s deep knowledge of our business needs, they have helped create bespoke solutions for a complex foodpanda ecosystem across 11 markets and different business lines. Many more exciting solutions are in the works for our partners and customers, and we look forward to implementing them with Toku’s technical support.

Hossein Entekhabi

Senior Director, Central Operations (APAC) at foodpanda

For most cases, Toku has successfully kept the undelivered SMS rate to between 5-6%. This is a good number compared to other delivery rates I’ve seen in my experience. I think it’s because Toku has a better presence in Southeast Asia. That means they have better reach, and higher deliverability. And we are seeing that across our campaigns.

Ajith Kumar

CRM Lead, SEA at Lenskart at Lenskart

OUR AWARDS