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API Use Cases

APIs Use Cases

TOKU’s SMS & Voice APIs provide efficiency, convenience & personalisation

Let your customers control their communication through our Voice & SMS APIs.

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APIs Use Cases

Enhance your customer interactions

Customers can verify information anywhere, anytime.
Notice a 2x jump in success rate with authentication & verification alternatives that your customers really need.
Personalize the customer experience based on their location, connectivity and preferred communication channel.

Our Voice & SMS Authentication and Verification options to improve success rate

Toku Ping Verification

Toku Ping Verification

Toku SMS Verification

Toku SMS Verification

Toku Text-to-Speech Verification

Toku Text-to-Speech Verification

Toku Person to App Verification

Toku Person to App Verification

Toku Manual Verification

Toku Manual
Verification

waitrr
Waitrr is using TOKU for two-factor authentication to provide security & ease to its customers.
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Make your customers feel safe - Protect their identity

Not comfortable in sharing the personal contact numbers of your customers, agents & partners? Don’t worry. You can use a local number that uses the number masking feature.
This way, you prevent your customers from churning.

Delivery rider

Delivery rider

Delivery rider

padlock

+653XXX
Displayed number for
customer and delivery rider

Customer

Customer

Customer

Piing! is using our number masking feature to protect the identify of riders and customers.
Check out our Voice APIs

Reduce friction by leveraging powerful integrations

Integrations that increase the flexibility of your products, apps and websites.
Combine and automate workflows with your contact centre.

GoJek is using Toku’s APIs and IVR functionality to enable customers to retrieve lost items.
Customers don’t have to share their private information & can easily do it without an agent.
Go Jek Use case
Learn more about GoJek's story here

Do you want to retain your customers?

LEAR MORE ABOUT OUR APIs NOW!
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