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Products
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AI for productivity
AI solutions focused on APAC languages
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Conversational AI
AI-powered conversational experience platform
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AI Voice Agents
Enhance your conversations with AI agents
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Toku for Microsoft Teams
Softphone to ditch the deskphone
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Toku for Zoom Phone
All-in-one business communications platform
AI SOLUTIONSBUSINESS TELEPHONY-
Contact Centre
Build a bespoke 360 customer experience view
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Campaign Manager
Compose, configure, and launch bulk messaging campaigns
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Feedback Management System
Transform feedback into strategic actions
CUSTOMER ENGAGEMENT-
Programmable Voice
Embed voice calls in your product
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In-App Voice Calling
Enable voice calling in your app
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Programmable Messaging
Build the messaging experience you want
EMBEDDED COMMUNICATIONSVOICEMESSAGING -
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Solutions
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Government Solutions
Engage with citizens and staff at scale
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Fintech
Build seamless digital experiences for your finance, banking, or investment platform
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Sharing Economy
Boost your operational efficiency and communications
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Insurance Services
Create a better experience for your agents and customers
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Travel & Hospitality
Create an omnichannel hospitality experience
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Retail & eCommerce
Create exceptional buying experiences with less friction and more convenience
BY INDUSTRY -
- Resources
- Support
TOKU PROGRAMMABLE VOICE
Enhance engagement using voice capabilities
Enhance your customer experience by adding a scalable and programmable carrier-grade voice experience and calling capabilities to your product or platform. Unlock new ways to engage with your customers and personalise how they interact with your brand.
Toku’s solution helped us to scale down on
our manpower requirements, which was very helpful for us.
Embed Voice anywhere on your platform or mobile applications
Easy as API
APAC Reliability - Global Scalability
Competitive Cost-Effectiveness
Carrier-grade Quality Calls
Harness the power of
Programmable Calling capabilities
Integrate voice calls in your platform and embed the ability to speak with your customers
the way you need to, more effortlessly.
Make sure you’re providing the best possible experience and ensure customer calls get to the right place by adding call-forwarding capabilities.
Create the ideal customer experience and make your agents’ lives easier with customisable menus and call flows.
Add a new dynamic to your customer notifications by turning them into voice-based messages with text-to-speech.
Discover new ways to use Voice
Build a new customer experience
with Voice capabilities
Build an engaging and scalable voice experience on your own platform with all the features you need for the best calling experience in APAC.
Number Masking
Protect your users, agents, sellers, drivers, and service providers with a number masking API that anonymises or adapts caller IDs for a more private user experience.
User Verification
Validate legitimate customers, increase your conversion rates, and mitigate fraud with a simple set of APIs designed for global enterprises.
In-App Voice Calling
Create a backup for your PSTN calls or add a new channel to your mobile or web application with a robust In-App Voice SDK.
A solution for every setup
Regardless of whether you have an on-site PBX, a solution built in the cloud, or both, our Voice APIs and SDK are designed to work with any setup.
Because of Toku’s consultative approach, our team can take the time to talk you through your desired integrations and create a voice solution that works for you.
Learn how ride-hailing giant Gojek uses Toku’s APIs to superpower their App
Gojek, the ride-hailing transport service transformed the way they handle lost and found co-operation between drivers and customers by adding calling, messaging, and number masking capabilities to their app
