Experience the Future of Customer Experience

Join us at Toku Day to explore how AI is reshaping customer experience across Asia Pacific. Hear from industry leaders, see real-world applications, and connect with peers driving the next phase of CX.

Event details

27 April 2026, Monday

2:00pm – 7:00pm

Warehouse @ River Promenade, 5 Jiak Kim Street, Singapore, 169425

Thank you for registering for Toku Day.

A confirmation email will be sent to you soon.

We look forward to seeing you!

See what AI actually looks like in CX

This is not theory. This is how leading organisations are applying AI across operations, infrastructure, and customer journeys.

What you will gain:

Understand how AI is transforming CX across APAC markets
Learn how to scale CX without increasing operational complexity
Hear directly from industry and CX leaders
Explore real use cases across service, operations, and infrastructure
Build connections with CX and technology leaders in the region
The latest corporate and product developments from Toku

Agenda

2:00pm – 2.45pm Registration + Booth Experience

2:45pm – 2:50pm Brand Video

2:50pm – 3:00pm Welcome address, Outlook & Development by Thomas Laboulle, CEO & Founder, Toku

3.00pm – 3.20pm Toku’s Latest Developments & Product Roadmap by Fikri Firat, Strategic Product Consultant

3.20pm – 3.40pm CX Landscape and Trends in APAC

3:40pm – 4:25pm Networking Break

4.25pm – 4.255pm Panel discussion: Unlocking the Power of AI in Customer Experience

4.55pm – 5.25pm Fireside chat: CX & AI Scalability – Navigating Infra and Market Complexities

5.25pm – 5.30pm Closing

5.30pm – 7.00pm Networking session + Booth experience

Experience AI, Not Just Talk About It

Step into our AI booth and turn yourself into a personalised bobble head.

Generate your own AI-powered avatar in minutes
Take home a unique keepsake from the event
Experience how AI can transform creativity and personalisation

Be part of what’s next in CX

AI is already reshaping how organisations engage, serve, and retain customers. The question is how you apply it effectively.

Join us at Toku Day to see what that looks like in practice.