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Products
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AI for productivity
AI solutions focused on APAC languages
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Conversational AI
AI-powered conversational experience platform
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AI Voice Agents
Enhance your conversations with AI agents
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Toku for Microsoft Teams
Softphone to ditch the deskphone
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Toku for Zoom Phone
All-in-one business communications platform
AI SOLUTIONSBUSINESS TELEPHONY-
Contact Centre
Build a bespoke 360 customer experience view
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Campaign Manager
Compose, configure, and launch bulk messaging campaigns
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Feedback Management System
Transform feedback into strategic actions
CUSTOMER ENGAGEMENT-
Programmable Voice
Embed voice calls in your product
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In-App Voice Calling
Enable voice calling in your app
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Programmable Messaging
Build the messaging experience you want
EMBEDDED COMMUNICATIONSVOICEMESSAGING -
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Solutions
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Government Solutions
Engage with citizens and staff at scale
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Fintech
Build seamless digital experiences for your finance, banking, or investment platform
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Sharing Economy
Boost your operational efficiency and communications
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Insurance Services
Create a better experience for your agents and customers
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Travel & Hospitality
Create an omnichannel hospitality experience
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Retail & eCommerce
Create exceptional buying experiences with less friction and more convenience
BY INDUSTRY -
- Resources
- Support
Frost Radar™: Customer Experience Platforms in Asia-Pacific 2026
Explore Frost Radar™: Customer Experience Platforms in Asia-Pacific 2026 Report, an independent benchmark of the leading CX providers shaping the future of AI-powered customer engagement.
What's Inside?
- The market forces redefining customer experience in Asia-Pacific and what they mean for enterprise leaders.
- A comprehensive benchmark of the region’s top CX platform providers and their innovation strategies.
- How AI, automation, and omnichannel engagement are transforming customer interactions at scale.
- Strategies for balancing innovation, compliance, and operational efficiency in complex markets.
- Actionable recommendations to accelerate CX transformation and maximise return on investment.