Senior QA Engineer

Expected Collaborations

• Work closely with the QA Manager to align on testing strategies, priorities, and goals for the team.
• Partner with Test Automation Engineers to communicate requirements, design test plans, and ensure the integration of automated tests into the development pipeline.
• Engage with Product Managers to understand product requirements and provide feedback on testability and potential quality issues.
• Work support teams to understand, investigate and resolve customer-reported issues.

Tasks and Responsibilities

Delivery

• Lead the quality assurance efforts for our software products, ensuring that they meet the highest standards of performance, reliability, and user experience.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate quality testing activities.
• Execute automation scripts using open-source tools.
• Conduct regression, integration, and performance testing after bugs are resolved.

Strategy Alignment

• Ability to analyze complex software systems and understand how different components interact.
• Collaborate with customer support teams to investigate and resolve customer-reported issues.
• Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure delivery of high-quality product.
• Continuous Improvement: Advocate for and implement best practices in QA processes and methodologies. Participate in process improvement initiatives and contribute to enhancing the overall QA strategy.
• Stay up to date with new testing tools and test strategies.

Talent

• Actively participate in knowledge sharing and contribute to the growth and development of the QA team.
• Provide guidance and mentorship to junior QA engineers, offering support and training to enhance their skills and performance.

Culture

• Maintain excellent interpersonal skills, with strong written and oral communication abilities in English.
• Ability to work independently and in a fast-paced, dynamic startup environment.
• Effectiveness in working with development, QA, and customer support teams.
• Foster a continuous learning mindset, staying up-to-date with the latest QA trends and technologies.

Technical Excellence

• Contribution to the adoption of new testing tools and strategies, and continuous improvement of testing processes.
• Test Strategy Development: Develop comprehensive test strategies and plans based on product requirements and specifications, including functional, performance, and regression testing.
• Test Coverage: The percentage of the codebase covered by automated tests.
• Manual Testing: Perform thorough manual testing as per Requirements, including exploratory and user acceptance testing
• Defect Management: Identify, document, and track defects using bug tracking systems (e.g., Jira). Work closely with developers to reproduce issues and verify fixes.
• Documentation: Create and maintain detailed test plans, test cases, and test scripts. Ensure accurate documentation of test results and defect reports.
• Escaping Defects: Maintain the history of the defects that escaped to production and identify the ways to avoid it.
• Execution of Scripts: Execute the automated tests which are developed using Frameworks such as Selenium, SIP protocol test tool

We would love to hear from you if you have:

• Bachelor’s degree in computer science, Engineering, or a related field. Any relevant certifications (e.g., ISTQB) are a plus.
• At least 5 years of work experience in software quality assurance or software testing
• Knowledge in industry leading test automation tools such as Selenium, Junit, Test NG, Cucumber tool or SIP and VOIP is a plus .
• In-depth knowledge of various types of testing, including functional, regression, performance, and security testing.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Excellent problem-solving skills, attention to detail, and the ability to work under pressure. Strong communication and interpersonal skills are essential.
• Continuous learning mindset, staying up to date with the latest QA trends and technologies.
• Experience in CcaaS, CPaaS, Telco or Voice related domains is an added bonus for this role.

What would you get?

• Flexible working locations
• Training and Development
• Discretionary Yearly Bonus & Salary Review
• 20 days Paid Annual Leave (excluding public holidays)

If you would love to experience working in a start-up growing at an accelerated speed, and you think you tick most of the requirements, come join us!