Celine Ke 
We’re ecstatic to announce the launch of the Toku Contact Centre. But how did we get here, and what did we do differently?
In an era dominated by technological advancements, the rise of AI and chatbots has become more than just a trend; it’s a transformative force shaping the way we interact with technology. As these intelligent systems become increasingly prevalent, it’s essential to delve into the minds of consumers to understand their perceptions and expectations.
Here, we reveal the sentiments experienced by users while interacting with AI and chatbots.
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Girish Dharmaraj 
Ana Castrillon 
Monnan Miah