V K Sanjeed 
An Interactive Voice Response (IVR) is an automated telephone system which enables a customer to interact with a phone menu. Here are some ways an IVR can bring your customer experience to a whole new level.
If COVID-19 has demonstrated anything, it’s that the world is accelerating faster than ever towards a future where business agility and digital touchpoints are powered by the cloud.
There are several benefits of shifting your workspace to the cloud. Here’s a quick rundown of five of our favourites.
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Nora Huin 
Ana Castrillon 