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Products
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AI for productivity
AI solutions focused on APAC languages
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Conversational AI
AI-powered conversational experience platform
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AI Voice Agents
Enhance your conversations with AI agents
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Toku for Microsoft Teams
Softphone to ditch the deskphone
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Toku for Zoom Phone
All-in-one business communications platform
AI SOLUTIONSBUSINESS TELEPHONY-
Contact Centre
Build a bespoke 360 customer experience view
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Campaign Manager
Compose, configure, and launch bulk messaging campaigns
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Feedback Management System
Transform feedback into strategic actions
CUSTOMER ENGAGEMENT-
Programmable Voice
Embed voice calls in your product
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In-App Voice Calling
Enable voice calling in your app
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Programmable Messaging
Build the messaging experience you want
EMBEDDED COMMUNICATIONSVOICEMESSAGING -
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Solutions
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Government Solutions
Engage with citizens and staff at scale
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Fintech
Build seamless digital experiences for your finance, banking, or investment platform
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Sharing Economy
Boost your operational efficiency and communications
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Insurance Services
Create a better experience for your agents and customers
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Travel & Hospitality
Create an omnichannel hospitality experience
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Retail & eCommerce
Create exceptional buying experiences with less friction and more convenience
BY INDUSTRY -
- Resources
- Support
TOKU AI VOICE AGENTS
Save Time and Elevate your Phone Experiences with AI Voice Agents
AI Voice agents efficiently handle ~30% of customer conversations, providing exceptional service and freeing up your live agents to focus on more complex queries. Powered by generative AI, these agents understand customers better, providing personalised, natural and empathetic responses.
Handle large call volumes simultaneously, reducing wait times and providing personalised assistance even during peak periods. Build AI Voice Agents that communicate in all APAC languages and accents, ensuring effective and natural interactions for a diverse customer base.
Maximise the ROI of Toku AI Voice Agents
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Unlock the power of AI agents in your Contact Centre
Discover the transformative benefits of integrating AI Voice Agents into your contact centre. From scaling effortlessly and enhancing customer interactions to intelligent call management and 24/7 availability.
Toku AI Voice Agents can manage high volume of calls simultaneously, efficiently addressing routine enquires. Allow your contact centre to scale easily, reduce wait times, and ensure customers receive prompt support in their preferred language.
Deliver a seamless and personalised customer experience with AI Voice Agents that understand and empathise with your customers. Powered by generative AI, the agents provide natural and accurate responses, fostering customer satisfaction and trust.
Toku AI Voice Agents can successfully recognise the intent of the call and transfer complex queries to live agents efficiently, ensuring customers get the appropriate assistance without unnecessary delays.
Provide your customers with access to support at any time, day or night. Toku AI Voice Agents offer 24/7 availability, allowing customers the flexibility to reach out when it’s convenient for them, which enhances overall satisfaction and loyalty.
Enhance your conversations with AI agents
