Nora Huin 
Generative AI is a subset of artificial intelligence technologies that can generate new content, from written text to voice, images, and even videos. It learns from vast amounts of existing data and then uses patterns from that data to generate new content. In the realm of customer service, generative AI is making strides as a […]
In this dynamic era of digital reliance, what unfolds as a crucial aspect is the consumer’s expectation of seamless in-app support. Let’s navigate through the evolving landscape of consumer preferences and explore the essentials users anticipate in the realm of in-app communications.
Here, we uncover the different types of customer support expected in an app and how in-app communications can benefit your brand.
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Isuru 
Vidhi Agarwal 
Monnan Miah