Frost & Sullivan’s Entrepreneurial Company of the Year Award recognised Toku as the best up-and-coming, potentially disruptive market participant in the Southeast Asia CCaaS market.
In this dynamic era of digital reliance, what unfolds as a crucial aspect is the consumer’s expectation of seamless in-app support. Let’s navigate through the evolving landscape of consumer preferences and explore the essentials users anticipate in the realm of in-app communications.
Here, we uncover the different types of customer support expected in an app and how in-app communications can benefit your brand.
Nora Huin

V K Sanjeed
Ana Castrillon