Chok Seng is a Senior Network Engineer at Toku. As the company turns four, he reflects on how his love for lifelong learning made him boldly seize an opportunity for explosive career growth.
In this dynamic era of digital reliance, what unfolds as a crucial aspect is the consumer’s expectation of seamless in-app support. Let’s navigate through the evolving landscape of consumer preferences and explore the essentials users anticipate in the realm of in-app communications.
Here, we uncover the different types of customer support expected in an app and how in-app communications can benefit your brand.