Ranked 225th among the Top 500 High-Growth Companies in APAC in 2024 by the Financial Times and Statista, Toku strengthens its position as the leading customer experience enabler for medium and large enterprises in the region.
In this dynamic era of digital reliance, what unfolds as a crucial aspect is the consumer’s expectation of seamless in-app support. Let’s navigate through the evolving landscape of consumer preferences and explore the essentials users anticipate in the realm of in-app communications.
Here, we uncover the different types of customer support expected in an app and how in-app communications can benefit your brand.
Nora Huin

Ana Castrillon