V K Sanjeed 
What if you are searching for a CCaaS vendor but not sure what to look out for? In this post, we will walk you through a few ‘must-look-out-for’s when reviewing a contact centre vendor that will save you and your support agents a lot of headaches down the road.
Frost & Sullivan’s Entrepreneurial Company of the Year Award in the Southeast Asia Cloud Contact Centre Services Industry recognises the best up-and-coming, potentially disruptive participant in the market.
The award involves a detailed evaluation of best practices criteria across two dimensions – Entrepreneurial Innovation, and Customer Impact.
We are excited to receive this award in recognition of our initiatives in the regional cloud contact center services space. In particular, our cloud communications solutions such as Toku Contact Centre, were recognised for enhancing customer experience while improving the operational efficiency of our clients.
Get monthly nuggets of wisdom for all things customer experience in your inbox
“Throughout the entire purchasing process, Toku creates solutions to meet clients’ specific requirements. The company has its own solutions and is able to customize them or their features to fit each client’s needs, which is one of the company’s biggest differentiators.”
– Frost & Sullivan 2022
Monnan Miah 
Girish Dharmaraj