Celine Ke 
Frost & Sullivan’s Entrepreneurial Company of the Year Award recognised Toku as the best up-and-coming, potentially disruptive market participant in the Southeast Asia CCaaS market.
In an era dominated by technological advancements, the rise of AI and chatbots has become more than just a trend; it’s a transformative force shaping the way we interact with technology. As these intelligent systems become increasingly prevalent, it’s essential to delve into the minds of consumers to understand their perceptions and expectations.
Here, we reveal the sentiments experienced by users while interacting with AI and chatbots.
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V K Sanjeed 
Ana Castrillon 
Nora Huin