Celine Ke 
There is often a disconnect between the information in the CRM, and the data available to the sales/customer support team. Find out how you can solve this issue and more with the Toku for Salesforce call centre integration.
In an era dominated by technological advancements, the rise of AI and chatbots has become more than just a trend; it’s a transformative force shaping the way we interact with technology. As these intelligent systems become increasingly prevalent, it’s essential to delve into the minds of consumers to understand their perceptions and expectations.
Here, we reveal the sentiments experienced by users while interacting with AI and chatbots.
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Girish Dharmaraj 
Thomas Laboulle 
Mae Emuslan