Blog
Contact Us
Contact Centre
November 5, 2022
1 mins read

7 Questions to Ask Your CCaaS Provider

November 5, 2022
1 mins read
Nora Huin Nora Huin
Share Linkedin Twitter Facebook rss
questions ask ccaas provider

Searching for a CCaaS provider but not sure what to look out for? Here are 7 questions you can ask them!

7 questions ask ccaas provider

Discover how Toku can help you take your contact centre to new heights

Toku Contact Centre is a bespoke platform tailored to the complex needs of enterprises in APAC.
Learn more
Customer Experience

Read Also

call centre metrics
Contact Centre
7 mins read

The 6 Best Metrics to Assess Call Centre Agent Productivity Like a Pro

Many organisations see advantages in having both in-house call centre teams and external BPOs for their customer support. The bigger question is how do we ensure in-house and outsourced contact centres work together to deliver a seamless CX?

Girish Dharmaraj Girish Dharmaraj
ucaas why important for businesses
Cloud Communications
4 mins read

What is UCaaS (Unified Communications as a Service) and Why it is Important for Businesses

Why should businesses give two hoots about unifying all their workplace communications into one, single platform? We give you the low down on the benefits of UCaaS for business.

V K Sanjeed V K Sanjeed
Decoding Singapore's Scam Call and SMS Consumer Behaviours in 2023 hero
Customer Experience
5 mins read

Decoding Singapore’s Scam Call and SMS Consumer Behaviours in 2023

Discover the impact of rising scam SMS and calls on consumer trust with Toku’s Singapore Consumer Engagement Report 2023 and learn how businesses can adapt to safeguard customer interactions.

Monnan Miah Monnan Miah