Blog

February 8, 2021

1 mins read

4 Steps to Humanise Your Customers’ Digital Experience

February 8, 2021

1 mins read

Nora Huin

4 steps humanise customer digital experience

In our webinar, Optimising Customer Engagement in a post-COVID world, our speakers discussed how to strike a balance between automation and humanisation of customer communications.

Here’s a snapshot of 4 key steps to humanising your customer digital experience.

Watch the webinar to learn more

Don't miss out on all the details that go into optimising your digital experience.

Watch Now!

Digital Transformation

Read Also

Toku Announcements

6 mins read

We Raised a $5M Series A!

We’re thrilled to announce that Toku has raised USD $5M in a Series A funding led by DX Ventures with the continued participation of existing investors, Tembusu Partners, and Neptune Invest Asia!

Thomas Laboulle

Customer Experience

4 mins read

M1’s Digital Playbook for Unlocking Customer Experience Success

What does it take to transform a legacy organisation into a digital-first leader in customer experience? For Stamford Low, Director of Customer Experience and Retail at M1, it required bold decisions, a clear vision, and the courage to embrace change. Here, we share the key takeaways from the exclusive interview.

Celine Ke

Digital Transformation

4 mins read

Why Is Digital Transformation More Important Now Than Ever?

Digital transformation changes the way you provide value to customers by integrating digital technology into every single area of your business.

Ana Castrillon