V K Sanjeed 
In an age where digital communication is everywhere, there’s still something special about a human voice in customer service. Consider this: recent findings reveal that over half of consumers in Singapore still prefer human interactions for customer service, with 21% specifically choosing to speak with someone on the phone. This statistic not only highlights the […]
SIP (Session Initiation Protocol) trunks are virtual phone lines that allow businesses to make and receive calls over the internet to anyone with a phone number. If you’re sitting on the fence on SIP, here are 5 benefits you should consider.
Get monthly nuggets of wisdom for all things customer experience in your inbox
Whether you’re a technology provider looking to provide better coverage to your APAC customers, or a business looking to move voice calling to the cloud, you will benefit from switching to SIP trunking with Toku.
Nora Huin 
