How can we deal with scam calls, and restore trust in the authenticity of phone calls? Enter AB Handshake, a global call validation solution.
In our webinar, Optimising Customer Engagement in a post-COVID world, our speakers discussed how to strike a balance between automation and humanisation of customer communications.
Here’s a snapshot of 4 key steps to humanising your customer digital experience.
Nora Huin

Monnan Miah
Rajesh Gopinathan