Toku Connect

Toku Connect

Cloud-Based Phone System for Businesses

Make calls, hold video conferences, and chat quickly within one cloud-based platform. We’ll simplify your communications so you can focus on the things that matter.

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Join the club of companies using Toku in APAC so you never miss a call

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A VoIP cloud phone system for every business in APAC

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Any place, Any Device

Access phone calls, chat, or video meetings from any place and any device. In short, you'll be able to work from anywhere!

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Secure and Reliable

Rest easy, because your data will be protected with our built-in high-level encryption and security! Moreover, we have multiple data centres to provide back-up.

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Easy and quick set-up

No hardware is needed, so you can move your business telephony to the cloud (hosted PBX) and start making calls within minutes.

Access Your Business Phone System Anywhere in the World!

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Simplify Communications Management

Monitor call quality and usage data through the Toku Connect admin interface, so you can optimise your operations. You can also manage and provision users centrally. 

 

Take Control of your Communications

Manage complex call routing and forwarding easily by optimising call flows with interactive voice response (IVR), or forwarding calls based on business hours. Calls can also be recorded when needed.

The Strongest Coverage in APAC

Make and receive calls using virtual numbers in over 110 countries! This means you can establish a local presence without physically being there. PSTN replacement is also available in 9 countries (Australia, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand)

Boost Productivity with Powerful Integrations

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Match your call experiences and voice features to every use case

Callback

Callback

Seamlessly forward incoming calls to any other number or department, so you can improve customer waiting times and provide better customer experiences.

Call Forwarding

Call Forwarding

Reduce call abandonment rates and customer frustration by enabling callback features for customers without needing access to their number.

Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

Create a flexible and scalable IVR system to match each call with the right recipient at any given time.

Ellipse

Toku allows our ambassadors to work from home and be connected in one click. Captains can whisper to teammates on the line and phone calls can easily be transferred to one another. Phone calls still account for about 30% of our incoming customer messages, and they are time-consuming, so having an efficient process is crucial.

HEAD OF CUSTOMER ENGAGEMENT

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Boost remote collaboration in the cloud

Choose the plan that fits your requirements, so you pay only for what you need.

Please Select Your Commitment
Annualy
Monthly
Standard
US$5
per month & per user
  • Features
  • *Free incoming calls
    *T&C apply
  • On-demand virtual phone numbers (>110 countries)
  • Call Forwarding
  • Support
  • 8/5 support
  • Integrations
  • Office 365
  • Microsoft Teams
  • Interfaces (UI)
  • Talk
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Each user must get one number
  • Postpaid Usage Applies
Standard
US$6.5
per month & per user
  • Features
  • *Free incoming calls
    *T&C apply
  • On-demand virtual phone numbers (>110 countries)
  • Call Forwarding
  • Support
  • 8/5 support
  • Integrations
  • Office 365
  • Microsoft Teams
  • Interfaces (UI)
  • Talk
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Each user must get one number
  • Postpaid Usage Applies
Professional
US$20
per month & per user
  • Features
  • Standard, plus …
  • +
  • Voicemail by email
  • Call recording
  • IVR Digital Receptionist
  • Support
  • 24/5 support
  • Integrations
  • Standard, plus....
  • +
  • Azure Active Directory
  • Google Contacts
  • Interfaces (UI)
  • 3CX
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Extensions are available. Users are not required to have their own individual number.
  • Postpaid Usage Applies
Professional
US$26
per month & per user
  • Features
  • Standard, plus …
  • +
  • Voicemail by email
  • Call recording
  • IVR Digital Receptionist
  • Support
  • 24/5 support
  • Integrations
  • Standard, plus....
  • +
  • Azure Active Directory
  • Google Contacts
  • Interfaces (UI)
  • 3CX
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Extensions are available. Users are not required to have their own individual number.
  • Postpaid Usage Applies
Enterprise
US$30
per month & per user
  • Features
  • Professional, plus...
  • +
  • WebMeeting (audio + video)
  • One-click Conference
  • *SMS
    *(Q1 2021)
  • *FB Messenger
    *(Q1 2021)
  • Support
  • 24/7 support
  • Integrations
  • All Professional, plus ….
  • +
  • CRM integrations (Salesforce, Zoho, Freshsales, MS Dynamics, HubSpot...)
  • Customer support integrations (Zendesk, Freshdesk...)
  • Interfaces (UI)
  • 3CX
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Extensions are available. Users are not required to have their own individual number.
  • Postpaid Usage Applies
Enterprise
US$39
per month & per user
  • Features
  • Professional, plus...
  • +
  • WebMeeting (audio + video)
  • One-click Conference
  • *SMS
    *(Q1 2021)
  • *FB Messenger
    *(Q1 2021)
  • Support
  • 24/7 support
  • Integrations
  • All Professional, plus ….
  • +
  • CRM integrations (Salesforce, Zoho, Freshsales, MS Dynamics, HubSpot...)
  • Customer support integrations (Zendesk, Freshdesk...)
  • Interfaces (UI)
  • 3CX
  • MS Teams
  • Remarks
  • Minimum 50 users
  • Extensions are available. Users are not required to have their own individual number.
  • Postpaid Usage Applies

Ready to power up your remote communications?

Contact us today for a 7-day free trial!