Toku Connect
Toku Connect
Cloud-Based Phone System for Businesses
Make calls, hold video conferences, chat quickly and easily within one cloud-based platform.
A single platform for all your remote working needs.
Never miss a call and join the club of companies using Toku in APAC
A VoIP phone system for every business in APAC
Any place, Any Device
Access phone calls, chat, or video meetings from any place and any device.
Secure and Reliable
Protect your data with built-in high-level encryption and security. Multiple data centres provide back-up and safeguard your service.
Easy and quick set-up
No hardware needed. Move your business telephony to the cloud (hosted PBX) and start making calls within minutes.
Access Your Business Phone System Anywhere in the World!
Simplify Communications Management
Manage and provision users centrally. Monitor call quality and usage data through the Toku Connect admin interface.
Take Control of your Communications
Manage complex call routing and forwarding. Record calls when needed. Optimise call flows with interactive voice response (IVR), or forward calls based on business hours.
The Strongest Coverage in APAC
Make and receive calls using virtual numbers in over 110 countries –PSTN replacement in 9 countries (Australia, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand)
Boost Productivity with Powerful Integrations
Match your call experiences and voice features to every use case
Callback
Seamlessly forward incoming calls to any other number or department. Improve customer waiting times and provide better customer experiences.
Call Forwarding
Reduce call abandonment rates and customer frustration by enabling callback features for customers without needing access to their number.
Interactive Voice Response (IVR)
Create a flexible and scalable IVR system to match each call with the right recipient at any given time.
Toku allows our ambassadors to work from home and be connected in one click. Captains can whisper to teammates on the line and phone calls can easily be transferred to one another. Phone calls still account for about 30% of our incoming customer messages, and they are time-consuming, so having an efficient process is crucial
HEAD OF CUSTOMER ENGAGEMENT
Boost remote collaboration in the cloud
per month & per user
- Features
- *Free incoming calls
*T&C apply - On-demand virtual phone numbers (>110 countries)
- Call Forwarding
- Support
- 8/5 support
- Integrations
- Office 365
- Microsoft Teams
- Interfaces (UI)
- Talk
- MS Teams
- Remarks
- Minimum 50 users
- Each user must get one number
- Postpaid Usage Applies
per month & per user
- Features
- *Free incoming calls
*T&C apply - On-demand virtual phone numbers (>110 countries)
- Call Forwarding
- Support
- 8/5 support
- Integrations
- Office 365
- Microsoft Teams
- Interfaces (UI)
- Talk
- MS Teams
- Remarks
- Minimum 50 users
- Each user must get one number
- Postpaid Usage Applies
per month & per user
- Features
- Standard, plus …
- +
- Voicemail by email
- Call recording
- IVR Digital Receptionist
- Support
- 24/5 support
- Integrations
- Standard, plus....
- +
- Azure Active Directory
- Google Contacts
- Interfaces (UI)
- 3CX
- MS Teams
- Remarks
- Minimum 50 users
- Extensions are available. Users are not required to have their own individual number.
- Postpaid Usage Applies
per month & per user
- Features
- Standard, plus …
- +
- Voicemail by email
- Call recording
- IVR Digital Receptionist
- Support
- 24/5 support
- Integrations
- Standard, plus....
- +
- Azure Active Directory
- Google Contacts
- Interfaces (UI)
- 3CX
- MS Teams
- Remarks
- Minimum 50 users
- Extensions are available. Users are not required to have their own individual number.
- Postpaid Usage Applies
per month & per user
- Features
- Professional, plus...
- +
- WebMeeting (audio + video)
- One-click Conference
- *SMS
*(Q1 2021) - *FB Messenger
*(Q1 2021) - Support
- 24/7 support
- Integrations
- All Professional, plus ….
- +
- CRM integrations (Salesforce, Zoho, Freshsales, MS Dynamics, HubSpot...)
- Customer support integrations (Zendesk, Freshdesk...)
- Interfaces (UI)
- 3CX
- MS Teams
- Remarks
- Minimum 50 users
- Extensions are available. Users are not required to have their own individual number.
- Postpaid Usage Applies
per month & per user
- Features
- Professional, plus...
- +
- WebMeeting (audio + video)
- One-click Conference
- *SMS
*(Q1 2021) - *FB Messenger
*(Q1 2021) - Support
- 24/7 support
- Integrations
- All Professional, plus ….
- +
- CRM integrations (Salesforce, Zoho, Freshsales, MS Dynamics, HubSpot...)
- Customer support integrations (Zendesk, Freshdesk...)
- Interfaces (UI)
- 3CX
- MS Teams
- Remarks
- Minimum 50 users
- Extensions are available. Users are not required to have their own individual number.
- Postpaid Usage Applies