Amazon Connect Developer

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from.

Toku is currently getting into a scale-up mode. We want to continue creating momentum for our products in the APAC regions and helping customers with their communications needs. We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Specialist. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing excellent support while also playing a key role in developing and optimizing customer support processes. The ideal candidate is a problem solver with exceptional communication skills, a strong technical background, and a passion for delivering outstanding customer experiences.

This is an impactful and pivotal role for the business that will require excellent implementation skills, and a deep understanding of Contact Centre projects and solutions powered using Amazon Connect and other AWS services. You will write beautiful, scalable code, automate access to our products and services, and improve customer service operation, using AWS services and integration capabilities with various CRM technologies, helping our customers successfully pursue their digital transformation journeys.

Want to be part of our journey?