Cloud Phone System

Why BYOC (Bring Your Own Carrier) Is A Great Idea

BYOC is a concept that has been around for a while that enable businesses to implement cloud communications, while keeping their existing telephony capabilities. Find out why more companies are starting to adopt this model. … Read More

3 Reasons Why CPaaS Is Great For Your Business

CPaaS is a powerful way to unify your communications, offer improved customer service experiences, cut costs, and scale your business. … Read More

5 Ways Remote Contact Centres Can Improve Customer Experience

According to Kate Lister who is the president of Global Workplace Analytics, 25-30% of the workforce will be working from home multiple days a week by the end of 2021. … Read More

Why Private Branch Exchanges (PBX) Are Still Relevant

PBXes are still important for modern businesses. It can be integrated with newer technology to add serious value to a company’s operations. … Read More

How To Connect Your APAC Business Globally

The Asia Pacific region’s share of world GDP has grown from 13% in 1960 to 39% in 2019. It’s an incredible statistic when you think about it. A 300% increase in GDP output, with the APAC region … Read More

Why You Should Modernise Legacy Systems & How To Do It Effectively

Some things age well. Works of art. Fine wines. Vintage furniture and antiques. Some things don’t. Fax machines. Pagers. 80’s hairstyles. And so it is with legacy communications. Similar to software updates, … Read More

Integrating Voice services to Microsoft Teams. Work from #Anywhere.

If there is one thing the Coronavirus has made clear about the future of work, it is that we need to be able to adapt to flexible and remote working. It is now clearer than ever that companies need to … Read More

Your Phone System: The Foundation Of Effective Business Communication

Have a look at your desktop and chances are communication and collaboration apps like Microsoft Teams, Slack, Zoom, or even GoToMeeting are familiar icons. As companies seek communication solutions … Read More

Cloud-Based Phone Systems 101

Getting started with cloud-based phone systems As the years go by, more and more businesses are switching to a cloud-based phone system. The benefits are clear. Not only does a cloud-basedsystem elevate … Read More