Cloud Communications

What Is SIP Trunking & How Can It Benefit Your Company?

You’d be forgiven for thinking that SIP trunking is old news. It’s certainly old technology. SIP trunks came into being almost two decades ago, with the growth of voice over internet protocols (VoIP) … Read More

How To Boost Customer Experience with Communication APIs

Ever experienced customer service that’s so good it makes you go, “Wow!”? It’s a rare thing indeed. You know you’ve nailed customer engagement when people are impressed enough to tell their friends … Read More

9 Reasons to Implement A Cloud Telephone System

You’ve probably heard the news that more and more businesses are moving to unified communications using cloud-based systems. Cloud adoption is growing at breakneck speed. Even companies that rely … Read More

Your Phone System: The Foundation Of Effective Business Communication

Have a look at your desktop and chances are communication and collaboration apps like Microsoft Teams, Slack, Zoom, or even GoToMeeting are familiar icons. As companies seek communication solutions … Read More

Cloud-Based Phone Systems 101

Getting started with cloud-based phone systems As the years go by, more and more businesses are switching to a cloud-based phone system. The benefits are clear. Not only does a cloud-basedsystem elevate … Read More

Redefine Your Customer Engagement Strategy

With ever-changing consumer behaviours, the value proposition of businesses has always been in constant evolution. Recent months have however drastically altered the way we think about service and support. … Read More