IT Leadership

Everything you need to know about Contact Centres as a Service

Customer Experience has become more important in improving brand perception and customer retention. With contact centres at the forefront of customer service, companies need to ensure that they can operate seamlessly no matter where they are. Here’s where CCaaS comes in! … Read More

We Raised a $5M Series A!

We’re thrilled to announce that Toku has raised USD $5M in a Series A funding led by DX Ventures with the continued participation of existing investors, Tembusu Partners, and Neptune Invest Asia! … Read More

Why You Should Modernise Legacy Systems & How To Do It Effectively

Some things age well. Works of art. Fine wines. Vintage furniture and antiques. Some things don’t. Fax machines. Pagers. 80’s hairstyles. And so it is with legacy communications. Similar to software updates, … Read More

5 Top Tips for IT Teams Looking to Boost Remote Worker Productivity

IT managers and team leaders have faced some serious challenges during the Covid-19 pandemic. Times of upheaval and rapid change often create intense stress and pressure. Consider this – over the course … Read More