Cloud Communications

5 Business Communications Trends in the “New Normal”

Times of crisis are often a trigger for change and innovation. That’s certainly true for the global coronavirus pandemic which has been the catalyst for a mass transition to cloud technology and remote working … Read More

What Is SIP Trunking & How Can It Benefit Your Company?

You’d be forgiven for thinking that SIP trunking is old news. It’s certainly old technology. SIP trunks came into being almost two decades ago, with the growth of voice over internet protocols (VoIP) … Read More

How To Boost Customer Experience with Communication APIs

Ever experienced customer service that’s so good it makes you go, “Wow!”? It’s a rare thing indeed. You know you’ve nailed customer engagement when people are impressed enough to tell their friends … Read More

9 Reasons to Implement A Cloud Telephone System

You’ve probably heard the news that more and more businesses are moving to unified communications using cloud-based systems. Cloud adoption is growing at breakneck speed. Even companies that rely … Read More

Why You Should Integrate Your Cloud Phone System with Your CRM

What if there was a way to get more conversions, provide better customer service, encourage loyalty, and improve efficiency at the same time? Sounds like the holy grail of business optimisation … Read More

Integrating Voice services to Microsoft Teams. Work from #Anywhere.

If there is one thing the Coronavirus has made clear about the future of work, it is that we need to be able to adapt to flexible and remote working. It is now clearer than ever that companies need to … Read More

Piing! powers up its customer service with cloud PBX Toku Connect

As an innovative, on-demand, app-based dry-cleaning and laundry service, Piing! aims to be customers’ trusted laundry partner for life. Offering convenience, quality and speed, in just one tap Piing! … Read More

Explore an efficient way to enable telephony within Microsoft Teams

During times of crisis, businesses are forced to adapt. Covid-19 has accelerated changes to the way people execute their business plans, with more people working from home than ever before. … Read More

Your Phone System: The Foundation Of Effective Business Communication

Have a look at your desktop and chances are communication and collaboration apps like Microsoft Teams, Slack, Zoom, or even GoToMeeting are familiar icons. As companies seek communication solutions … Read More

Cloud-Based Phone Systems 101

Getting started with cloud-based phone systems As the years go by, more and more businesses are switching to a cloud-based phone system. The benefits are clear. Not only does a cloud-basedsystem elevate … Read More