Cloud Communications

What is UCaaS (Unified Communications as a Service) and Why it is Important for Businesses

When we hear about Unified Communications, we almost always think about an even broader trend known as technological convergence, or digital convergence.  This is the trend of different technologies such as audio, video, and text, all unifying on a common … Read More

5 Benefits of Shifting Your Workspace to the Cloud

If COVID-19 has demonstrated anything, it’s that the world is accelerating faster than ever towards a future where business agility and digital touchpoints are powered by the cloud.   There are several benefits of shifting your workspace to the cloud. … Read More

It’s good to talk – Why Voice Still Outperforms Other Communication Channels

It’s easy to think that telephone communication has had its day. But not when it comes to customer support.  In fact, it’s a damaging misconception that leaves your customers outside in the cold if you decide to abandon telephone support. … Read More

Everything you need to know about Contact Centres as a Service

Customer Experience has become more important in improving brand perception and customer retention. With contact centres at the forefront of customer service, companies need to ensure that they can operate seamlessly no matter where they are. Here’s where CCaaS comes in! … Read More

We Raised a $5M Series A!

We’re thrilled to announce that Toku has raised USD $5M in a Series A funding led by DX Ventures with the continued participation of existing investors, Tembusu Partners, and Neptune Invest Asia! … Read More

Why BYOC (Bring Your Own Carrier) Is A Great Idea

BYOC is a concept that has been around for a while that enable businesses to implement cloud communications, while keeping their existing telephony capabilities. Find out why more companies are starting to adopt this model. … Read More

7 Ways to Improve Customer Experience with Communication APIs

Learn how Gojek enhanced and scaled their customer experience in Singapore with Toku’s Communication APIs. … Read More

How Gojek Applied Toku’s Communications APIs To Boost Customer Experience

Learn how Gojek enhanced and scaled their customer experience in Singapore with Toku’s Communication APIs. … Read More

How BLACAZ. Transformed its Digital Operations for a Seamless Customer Experience

As a 100% online insurance intermediary, it’s critical for BLACAZ. to ensure a seamless user experience. Here’s how they utilised Toku and HubSpot to transform their communications to improve their efficiency.
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7 Reasons Why Your Hybrid Workspace Needs Cloud

The speed of your employees is directly proportional to that of your IT system. Move to a smart, faster & cost-effective cloud computing system now. … Read More