Author Archives: Vidhi Agarwal

Raising the Bar – How Financial Services Can Elevate the Customer Experience with Superior Communications

Financial services are transforming rapidly across the world thanks to the digital revolution. In APAC today, as many as 62% of customers said they prefer to begin a new banking relationship digitally. Unsurprisingly, the same study also found the appeal … Read More

What is Programmable SMS and Why Businesses Should Care

Programmable SMS solutions allow developers to embed SMS functionality into their applications and business operations, in order to programmatically send and receive a high volume of text messages.   The goal is simple: to leverage SMS and build a more engaging customer experience by … Read More